Refund Policy

We offer a 30-day return policy for eligible items, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, in its original packaging, and in a resellable condition.

Return Process

To start a return, please contact us at contact@murvis.com. If your return is accepted, we will provide instructions on how and where to send your package.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue by offering a replacement or refund.

Refunds

Once we receive and inspect your return, we will notify you about the approval status. If approved, refunds will be processed back to your original payment method within a few business days.

Shipping costs are non-refundable unless the item is defective or incorrect.